Cultivating Excellence: Thoughts about building a World-Class Team

In the modern business landscape, the importance of a cohesive, skilled, and motivated team cannot be overstated. A world-class team not only propels a business to achieve its short-term goals but sets the stage for long-term success and industry leadership.

Understanding the Essence of a World-Class Team

A world-class team epitomises a perfect combination of talent, dedication, and collaboration. It’s not merely about hiring the very best, but nurturing a culture that fosters innovation, continuous learning, and mutual respect among its members.

a) Talent Acquisition

Scouting and acquiring talent is the cornerstone of building a robust team. It’s pivotal to look beyond mere qualifications, and consider a candidate’s experience, skills, and cultural fit within the organization.

b) Diversity and Inclusion

A diverse team brings a plethora of perspectives to the table, driving innovation and problem-solving. Remember, embracing diversity and inclusion is not a mere checkbox exercise, it’s imperative in today’s global marketplace.

Fostering a Culture of Excellence

A conducive environment is essential for a team to thrive and exhibit superior performance. A culture of excellence engenders a positive, motivating atmosphere where every member is inspired to contribute and give their best.

a) Continuous Learning and Development

Investing in the continuous growth and development of your team is non-negotiable. It not only enhances their skill set but demonstrates commitment to your employees.

b) Recognition and Reward

Recognising and rewarding exemplary performance fosters a sense of belonging and motivates team members to continually strive for excellence.

Communication and Collaboration

Effective communication and seamless collaboration are the bolts that join together a high-functioning team. Encouraging open dialogue and collective problem-solving cultivates a sense of community and helps the team to achieve common goals.

a) Transparency

Transparent communication about team goals, challenges, and expectations fosters trust and ensures a unified vision.

b) Technological Tools

Leveraging modern technological tools can significantly enhance collaboration, ensuring that the team operates cohesively, regardless of operating in different geographical locations.

Measuring and Evaluating Performance

Regular assessment of team performance against predefined metrics, including their personal goals, is critical to ensure that the team is on the right track towards achieving its objectives, as well as their personal objectives.

a) Performance Metrics

Establishing clear, measurable metrics provides a tangible benchmark for evaluating team (and individual) performance.

b) Feedback Loops

Dan Cooper, Partner Head of Outsourced| FD

Constructive feedback, both from peers and management, is invaluable for continuous improvement and maintaining a high standard of excellence.

Building a world-class team is a challenging process that demands a well-thought-out strategy, substantial investment in talent and culture, and an unwavering commitment to excellence. The payoff, however, will be monumental – a world-class team is the engine that drives a business to new heights, ensuring its standing as a formidable player in the current and challenging competitive market.


MEET THE RG OUTSOURCED | FD TEAM

Rachel Johnsone – Outsourced Advisory Senior Manager

What attracted you to working at Ryecroft Glenton?

I first joined Ryecroft Glenton back in 2011 on a placement year out from studying Maths at Northumbria University. I was attracted to working at a leading independent firm, that I felt would expose me to many different aspects of accountancy and business advisory work.

What do you most enjoy about your role?

I like how varied my role can be – no day or week is ever the same!

What are your long terms goals within the business?

My long term goal is to help to build our team , ensuring we can grow our client base whilst continuing to deliver the best possible service.

What is your proudest achievement in the past 12 months?

My proudest achievement in the last 12 months is being promoted to Senior Manager in April 2023!


Josh Georgiou – Outsourced Advisory Manager

What attracted you to working at Ryecroft Glenton?

Initially, the role sounded like a good match for my experience and after meeting the team in person I knew RG would be a great fit.

What do you most enjoy about your role?

Working with clients across a range of industries allows me to continue developing my skills. There are always new challenges to keep the role interesting and engaging. 

What are your long terms goals within the business?

Building strong working relationships with existing clients and developing the reputation of the Outsourced | FD team allowing us to continue to grow.

What is your proudest achievement in the past 12 months?

I am proud of onboarding new clients and being given the opportunity to prepare bespoke management reports and forecasts to add value to new engagements.


Rachael Best – Outsourced Advisory Executive

What attracted you to working at Ryecroft Glenton?

I wanted to be part of a firm with strong core values. RG has such a hard-working but friendly culture, with excellent training and career opportunities.

What do you most enjoy about your role?

Every day is different, I am always on my toes! I love working closely with my clients and building a trusted relationship with them.

What are your long terms goals within the business?

I would like to continue to grow and develop my role within Outsourced | FD, supporting and collaborating with the other service lines at RG.

What is your proudest achievement in the past 12 months?

Seeing Outsourced | FD pass the five year mark was a great moment. Having been part of the division since day one, it is fantastic to look back and see how far we have come and how the team has grown.


Lauren Thompson – Outsourced Advisory Executive

What attracted you to working at Ryecroft Glenton?

Their use of technology to aid client delivery really appealed to me as a much more efficient way of working, not something that I had previously been exposed to.

What do you most enjoy about your role?

Having the personal connections with our clients to really foster the sense of working with and not just for them is a huge positive for me, as it really gives you a sense of accomplishment to be able to tackle issues and produce solutions as a team.

What are your long terms goals within the business?

To remain a part of the Outsourced | FD team as it continues to grow and strengthen as a service line.

What is your proudest achievement in the past 12 months?

Being part of the team helping one of our clients in a business restructure earlier this year, facing and crossing all the hurdles that this inevitably created, to now having smoothly running processes has been extremely satisfying. This included my taking the lead on the implementation of a new software for the firm which I was proud to be trusted with.


Tilly Logan – Outsourced Advisory Executive

What attracted you to working at Ryecroft Glenton?

The values of RG aligned with my own values. I appreciate the importance they place on being collaborative and sharing knowledge and experience to be able to deliver trusted unambiguous advice. In addition, the warm and friendly welcome I received from the team made it clear that RG really values their staff and their wellbeing.

What do you most enjoy about your role?

I love that the role is client-facing, ensuring that I can communicate with lots of different people on a regular basis. I also enjoy having the opportunity to support my clients’ businesses within a number of different areas e.g., forecasting, credit control.   

What are your long terms goals within the business?

I hope to progress within the Outsourced | FD team to a manager role. I would like to develop my leadership skills whilst building my knowledge and experience working alongside my colleagues at RG. 

What is your proudest achievement in the past 12 months?

My proudest achievement in the past 12 months was definitely completing my ACA qualification to become a chartered accountant.


Ashleigh Gray – Outsourced Advisory Executive

What attracted you to working at Ryecroft Glenton?

Before working at RG I was studying AAT independently, so I was attracted to working here as they offered training contracts and specialised training rooms to support my studies and overall development.

What do you most enjoy about your role?

The best part of my role is the clients, as I have developed strong client relationships with long standing clients over the years! I also enjoy being the dedicated “go-to” staff member for all aspects of VAT.

What are your long terms goals within the business?

My long-term goals are to continue to develop and build knowledge, in particular regarding VAT, whilst supporting the Outsourced | FD team wherever possible.

What is your proudest achievement in the past 12 months?

My proudest achievement in the last 12 months has to be welcoming our little girl into our lives.


Jordan Thompson – Outsourced Advisory Assistant

What attracted you to working at Ryecroft Glenton?

I was attracted by Ryecroft Glenton’s strong presence in the market and their focus on supporting young professionals.

What do you most enjoy about your role?

It has to be working within a collaborative team and the month end processes, which provide my clients with business insights to illustrate performance.

What are your long terms goals within the business?

I have recently started my ACA Chartered exams, so my current focus is on completing these.

What is your proudest achievement in the past 12 months?

In the last 12 months I qualified as an Accounting Technician (AAT) – it really was a great moment getting those final exam results.


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